Online customer service
1-800-644-4831Mon–Fri 9am–9pm ET; Sat–Sun 10am–6pm ET
Aveda’s customer-service page connects online shoppers to order, shipping and return information. Product-shopping questions and rewards membership requests can use different contacts, so identify the request before proceeding.

Social channels.
These links identify published social accounts. Availability for individual customer-service requests can vary.